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office 2007 :The windows installer service cannot update one or more protected windows

17 Dec

I am trying to install Office 2007 onto a clean install of Windows XP (on a friends eee PC – it is really a sweet little laptop.. anyway), I get the error above about protected files. Here is the solution. (This may have happened because in optimizing XP down, some files were deleted).

1. From Windows install disk goto E:\I386 folder and open open (Double click) on the FP40EXT.CAB file. It should open.

(or – if you do not have the disk, find a working XP computer and go to C:\Program Files\Common Files\Microsoft Shared\web server extensions\40\bin).

2. find fp4autl.dll in the list and copy it (ctrl-c)

3. go to c:\program files\common files\microsoft shared\web server extensions\40\bin and paste it (ctrl-v)

4. Restart the 2007 office install

Viola! (thanks guys over at http://forums.techarena.in/showthread.php?t=627360)

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93 Comments

Posted in All Blog Posts, Guides, Hacks, Web Software

 

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  • Matt

    Thank you very much, I was trying to get office to install in a virtual machine, but it would not play along nicely. After following your workaround everything is flying. thanks!

    • Jefrey_callo

      Thank you very much, its working.

  • http://timemasters.rabat.ma El Aid

    Thanks a lot, very useful information. It worked just fine. You got a friend in Morocco :)

  • Ian Hulme

    What a star!!! – I had the same problem and this fix worked.

    THANKS.

  • Leviathan

    Thanx Man!!!
    This was very useful information for me
    Thank you again
    see ya’

  • sharkill

    thanks!
    really useful for me too ! ;)

  • http://www.addaxSoft.com AZPC

    Thnx! :-)

    I Didn’t try it yet .. but it seems it will work :D

    I really apreciate it

    and this is another link for the DLL: http://www.dlldump.com/download-dll-files_new.php/dllfiles/F/fp4autl.dll/4.0.2.7523/download.html

  • nicola

    THANKS!!!!

  • Xpsolutions

    Thanks for this solution. Had a hard time installing MSOffice 07 but soon as I found this page and followed the instructions given, Installation went on smooth. THANKS once again!.

  • http://apdubey.blogspot.com AP

    Hey buddy,

    in my xp machien I dont have any dll file in this C:\Program Files\Common Files\Microsoft Shared\web server extensions\40\ folder.

    is there any other way. dont have xp cd.

  • http://apdubey.blogspot.com AP

    Thanks buddy

    I manged to get the file from XP CD and it worked great.

    Need your approval if I can post the same on my blog with this address refrence.

    Thanks
    AP

  • http://www.benshoemate.com/2007/12/17/office-2007-the-windows-installer-service-cannot-update-one-or-more-protected-windows/ Swapnil

    You are really awesome. This trick worked straight away. I am impressed.

  • Jonny (now happy)

    Unbelievabele after an hour searhing online finally found a useful answer. thankyou.

    - for me, the file needed to paste I had to use the search function in windows. once i found this, i copied it, then pasted in the bin folder.

    Superb :D (p.s I am installing Office 2007 on an Eee PC Also).

  • Andy

    Worked on my eee PC 900 XP Vanilla install, thanks.

  • nick

    you sir are a genius and a scholar thank you very my much this has been kicking my metophorical ass for about a fortnight

  • Ben

    Thank you so much!!! People often post such a lot of crap but this one worked! Keep up the good work!

  • Dan

    Thanks a bunch, this also worked for installing Visio Pro 2007. I don’t know how anyone could’ve figured this fix out.

  • Asif Sajjad

    Man slute to you
    I will always remember you

    Regards

    • Ajay Kandari

      thank you very much your words did work
      thanks once again

  • Mustakim Talukder

    Thanks

  • Richard Waite

    Thanks Ben Worked for Me
    Cheers
    Richard
    Johannesburg
    South Africa

  • aris

    please upload the dll here. i didnt find it in my xp cab file

  • aris

    sorry i found it.thanks

  • http://www.indahmey.co.cc Gudel

    Great Work, I'm facing the same problem, and with this solution my problem solved

  • Mike

    Chalk up another “Thank you, that solved my problem !” response !
    Other websites are claiming that the Microsoft Office Clean-up Tool can solve this problem, but that did nothing for me. The problem was a result of the “fp4autl.dll” not existing on my PC. Yet, why does Microsoft hide the cause of this problem in the Event Viewer, rather than, at the very least, writing it to the Log file it creates ?

    It's amazing how many of us seem to have exactly the same ridiculous problem installing Office 2007, and even now, in the middle of 2009, Microsoft still hasn't updated the installer.

    Is it any wonder Apple users mock us ?

  • Yu Sini

    Thankyuuuu…Very muaccchhh…!!!

  • warning

    the best… your the man thanks for that….

  • holycutes

    thanks,, ya

    pizza pizza hahaha

  • ozzz

    Hey, it works…. thanx Ben Shoemate.

  • Sajan

    Hello Ben,

    Thank you very much for your valuable information for fixing this error.
    You are awesome!!!!
    Regards,
    Sajan.

  • warachot

    Not found fp4autl.dll in C:Program FilesCommon FilesMicrosoft Sharedweb server extensions40bin

    How to fix this?

  • killerbytes

    thanks very much!

  • Name

    wow! Thanks buddy! This fixed the issue on a Acer Aspire one (a751h) I was working on. Couldn't get the damn thing to install XP to begin with then this crap for office came up :(
    I got XP installed with “wintoflash” and all looked good. When I tried to install office it gave me that same error. I went through all of Microsofts suggestions and nothing, no luck :(
    but then I find your blog and your solution… and it works! Installed just fine!
    Thanks buddy I owe you a free lunch :)
    -Rene

  • hhuams

    thanks …… your guide is very helpful. thanks onece again

  • softwareumacid

    thanks man.

  • ashoksharma

    Thanks, I was in deep trouble when i was install office 2007 i hace done it thank you very much

  • ashok sharma

    Thanks, I was in deep trouble when i was install office 2007 i hace done it thank you very much

  • whiskeyfish

    If you don't have a Windows disc you can download the file here
    http://www.dlldump.com/download-dll-files_new.p…
    It worked for me but I don't know if it is a trusted site.

  • jeromebruno

    Thanks Ben… You are a genius.

  • Pingback: error install office 2007 « laksonoadi.web.id

  • ugtoy

    thank you so much.. speechless..

  • nasir2hussain

    thanks dude, it worked,keep giving us solutions like this,i am greatefull to u.

    thanks again
    nasir

  • Rahul

    thanx thanx thanxthanx thanx thanxthanx thanx thanxthanx thanx thanxthanx thanx thanxthanx thanx thanx
    veryyyyyyy much

  • Rahul

    thanx thanx thanxthanx thanx thanxthanx thanx thanxthanx thanx thanxthanx thanx thanxthanx thanx thanx
    veryyyyyyy much

  • Leo

    thank you very much, it resolve the error.

  • pawan1987

    thanks man,,i installed xp from pendrive so i was facing problem

    • warren_ubungen

      even the microsoft official website wasnt usefull but you hit the solution right on dude!!! million thanks man! and to whiskeyfish for the download!!! you guys are awesome!!!

  • Anonymous

    If you guys cant find fu4autl.dll heres a download link to it

    http://www.dlldump.com/download-dll-files_new.p…

  • Anonymous

    If you guys cant find fu4autl.dll you can download it here

    http://www.dlldump.com/download-dll-files_new.p…

  • Mihai

    THANKS!!! This solved the problem.

  • harrylim

    thank you!!! this works!!

  • Alex

    Thnx my friend! You Give me one day free

  • Christine Yu

    thank you sooooo much!!!! This resolution saved my grade my an F to an A!!!!!! THANK YOU SOOO MUCH AGAIN!!!!

  • Alicia

    Thanks a lot!!!

  • Dashingvirgo

    Thank you, It resolved my problem.

  • Bappy roy

    thanks year thank u very much. its very help full.

  • Hemenkabrawala

    hello i m hemen from India
    i m very thanks full to u who help me to install a new operating system and save a lots of time

  • Pravindoke

    Thanks a lot it was successful

    pravin

  • Rycka1983

    This solved my problem. Thank you!

  • Sankalp Das

    thanx man perfect.I felt really screwed when after attempting everything I couldn't install damn office 2007 on my xp.this is really helpful.God bless u :)

  • Sivaji_ch

    This is best solution

  • http://www.the-tech-tutorial.com/ Tyler Allen

    Cheers mate, saved me a load of time.

  • Alibaba

    you are the hero of my day

  • Guarez

    real good, tnks

  • Sijorky

    thankyou

  • DINXX

    Thank you very much it's working

  • Artan_ro

    Tkank You Very Much!!!! It work’s perfect!

  • Mage Hacker

    thank you soo much ^_^

  • w3ll$

    thank you very much. worked like a charm.

    w3ll$ (zim)

  • http://www.best-registrycleaner.net Best Registry Cleaner

    Tkank You Very Much! It work’s perfect!

  • Rushi1001

    oh thanku very much my rpob. solve thanku sir

  • Cesdced

    Thank you! worked as expected!

  • Leis Fita

    Thank you very very much….You just saved my valuable time

  • Basit

    Thankx a lot dear

  • Sandysand1986

    wonderful……thx

  • Selvendran S

    Ya….Its working….Thank you so much…..

  • Test

    Thanks … You saved a lot…

  • Iqmal Hamid

    thx mate. it works save me a very lots of time

  • Pawanraj000

    download fp40ext file from net and paste there and install office just solve very easy

  • Aaaa

    thanks dude.. works on office 2010 too.

  • Mganbarzadeh

    Wooow! , That’s fine and THANK YOOOOOOOOOU!

  • Jayr_marley

    Thanks a lot man…
    May GOD Bless YOU.. 

  • kefas

    Man, you are great thank u very much. It really worked for me.
    Kefas from Kano, Nigeria.

  • Abc

    WORKED!!

  • Web Hosting India

    Hi,  This is very nice article. Thanks for sharing it. Keep it up. All the best.
    Web Hosting India

  • Hihihi

    I love you, I love you, I love you!!!!!!!!!!!!

  • R_Van

    thankz..  about your article..

  • mamejo

    Thanks a lot man…

  • edwin m.

    Worked like a charm!! for spanish installation the path is C:Archivos de programaArchivos comunesMicrosoft Sharedweb server extensions40bin  and the file  fp4autl.dll  can be downloaded from here http://www.dlldump.com/download-dll-files_new.php/dllfiles/F/fp4autl.dll/4.0.2.7523/download.html 

  • Joydevsardar

    thanks…..

  • Krish

    Like…. its working fyn… thanks a lot Ben

  • Ivchomir

    thank u man!!!
    god bless people like u

  • Pbonezzi62

    great man  !!